Cathy Segarra

Executive Vice President
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Recent Posts

Leading Change in Communication, Part I: Trust

Posted by Cathy Segarra on November 16, 2017

Proper communication begins with trust. And, in this day and age, without trust, success is only fleeting.

You might be surrounded by people that have the passion, drive, and competency it takes to be successful in your business, but if you and your employees aren't equipped with the right communication skills (those that breed trust), your efforts may be short-lived. Simply put, if employees or clients don't trust you or the values of your organization, the results you seek today might never match your vision of the future.

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Topics: Communication, Leadership, Empathy, Succession Planning, Management Development, Active Listening

The 3 V's of Modern Workplace Communication

Posted by Cathy Segarra on October 05, 2017

Communication is more than just a two-way conversation. The former emphasis placed on vocalization has been eclipsed by emergent technologies. And since workplace communication has been often described as "taking a wrong turn down a one-way street,"
it’s no longer simply about words, tone, or body language. Or is it?

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Topics: Communication, Leadership

Ultimate Cheat Sheet on Millennials in the MODERN Workplace

Posted by Cathy Segarra on August 18, 2017

As  college seniors graduate and are starting to look for their first “real job,”  your business needs to be prepared.

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Topics: Millennial Generation, Management Development

5 tips on how to be a Leader, Not a Boss

Posted by Cathy Segarra on July 24, 2017

The way you manage people shows through company image, talent retention, employee loyalty and the quality of work they provide. But there can be grand differences in each of these aspects when whoever in charge is either the embodiment of a leader or is simply being a boss. To reap the benefits of quality work and to create a positive workplace environment, follow these tips (and enjoyable GIFs) on how to be a leader, not a boss.

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Topics: Communication, Leadership, Employee Development